Dear Valued Customers,

We are writing to inform you of an important decision regarding the compatibility of our products with the CentOS operating system. After careful consideration and evaluation of several crucial factors, we have decided to discontinue support for CentOS. This decision was not taken lightly, and we would like to transparently explain the reasons behind this choice.

CentOs End-of-Life (EOL) 

First and foremost, it is essential to acknowledge that the CentOS project has announced the end of development for future versions. Specifically, CentOS 7, the penultimate actively supported version, will reach its End of Life (EOL) in June 2024. CentOS 8, due to the premature termination of development, will reach its EOL in May 2024. This means that no further security updates or patches will be released, posing significant security and stability risks.

Impact on Security and Compatibility

Our primary priority is to ensure that our products are secure, reliable, and performant. To achieve this goal, it is crucial that they operate on operating systems that receive regular security updates from their developers. Unfortunately, with the cessation of updates for CentOS, it becomes impractical to guarantee the long-term compatibility and security of our products on this operating system.

Focus on Quality and Innovation

Discontinuing support for CentOS allows us to focus our resources on the development and continuous improvement of our products on platforms that receive comprehensive support and ongoing updates. This focus is essential to provide continuous innovation and significant enhancements that meet your needs and exceed your expectations.

Moving Forward

We strongly advise all our customers currently using CentOS to consider a migration to alternative operating systems that will continue to receive support and updates from their developers. For your reference, please refer to the table outlining the currently supported systems (ACSIA SOS V7.0.x Requirements). We are here to assist you in this transition process and help you choose the most suitable solution for your needs.

We are Here to Help

We understand that this change may cause uncertainty, and our support team is fully available to discuss how we can assist you. For any questions or concerns, please do not hesitate to contact us: our goal is to ensure a smooth and seamless transition for you and your organization.

Thank you for your understanding and continued trust in our products and team. We remain committed to providing you with only the best in terms of quality, security, and technical support.

Sincerely,

Dectar Support