ACSIA Help Center

What is “Agent reporting error”?

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This article will explain the ACSIA alert called "Agent reporting error".

Explaining the Agent reporting error

This alert is telling you that the ACSIA one of the log collectors or one of the shippers is in error.

This alert needs immediate investigation because it means that you have:

  • Reduced Visibility. With the agent unable to report data to the log collector or data shipper, you lose valuable insights into security events and incidents occurring on the affected endpoints. This can hinder incident detection and response efforts.
  • Delayed Incident Response. Without real-time data from the agent, your ability to respond promptly to security incidents may be compromised, leading to potentially extended periods of undetected threats.

  • Data Loss. The reporting error could result in the loss of security-related data, preventing you from conducting thorough investigations or forensic analysis.

  • Increased Risk. The inability to receive data from the agent may lead to blind spots in your security monitoring, leaving them vulnerable to undetected threats and potential breaches.

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